Fee Information
for Private Clients
v.26.04.2023
    1. This List of Fees applies if you are a Private Client.
    2. The Fees are:
    General Fees
    Opening Payoma Accountfree
    Payoma Account monthly Fee0 EUR
    Payoma Account monthly Fee if your Payoma Account is Inactive Account* for 11 months2 EUR
    Interest charged for keeping funds on your Payoma Account if your Payoma Account is Inactive Account* (charged monthly)0% p.a.
    e-Wallet Fees
    Opening e-Walletfree
    e-Wallet monthly Fee0 EUR per e-Wallet
    Incoming transfers (receiving funds) from Business Clientsfree
    Incoming transfers (receiving funds) from Private Clientsfree
    Outgoing transfers (sending funds) to Business Clientsfree
    Outgoing transfers (sending funds) to Private Clientsfree
    Transfers between your e-Wallets in one currencyfree
    IBAN Account Fees
    Opening IBAN Accountfree
    IBAN Account monthly Fee0 EUR per IBAN Account
    Incoming transfers (receiving funds) from other Payoma clients (internal transfers)free
    Incoming transfers (receiving funds) from non-Payoma clients (external transfers)free
    Outgoing transfers (sending funds) to recipients in SEPA** (SEPA payments)0.5 EUR
    Outgoing transfers (sending funds) to recipients outside SEPA (SWIFT payments) in EUR0.25%, min 15 EUR
    Outgoing transfers (sending funds) to recipients outside SEPA (SWIFT payments) in non-EUR0.25%, min 15 EUR
    Uploading funds from your payment card to your Payoma Account3.5% + 0.5 EUR
    Transferring funds to a payment card (your or Third Party)2.5% + 3.5 EUR
    Currency conversion Fees
    Currency conversion Fee2.99%
    Card Fees 
    Virtual card activation fee for the first 10 cards 
    Virtual card activation fee starting from the 11th card 
    Card issuing fee 
    Card delivery fee 
    Card activation 
    Monthly fee for the card 
    Second card fee (with delivery) 
    Card order cancellation 
    Lost card or replacement (order a new one) 
    Sales transaction fee (International) 
    Sales transaction fee (Intra EEA) 
    FX on VISA Direct transactions in other currenciesN/A
    FX on transactions in other currencies 
    ATM withdrawal fee (International) 
    ATM withdrawal fee (Intra EEA) 
    Balance inquiry via ATM 
    Dispute representment fee (per each disputable transaction) 
    OCT (International) 
    OCT (Intra EEA) 
      
      

    * Your Payoma Account is considered Inactive Account if there were no qualifying transactions during certain time. Generally, qualifying transactions are transactions with Third Parties, however there are several exceptions. For more details on these exceptions and the minimum time of inactivity please see the definition of the Inactive Account term in the Definition part of the Agreement.

    ** Single European Payments Area (SEPA) is comprised of European Union member states, Iceland, Liechtenstein, Norway, Monaco, San Marino and Vatican City.

    ***The Fees are listed exclusive of Value Added Tax. In case Value Added Tax or any other sales tax is or become applicable to the Fees, such tax amount will be added to the Fees.

    ****We may at any time at our sole discretion revise this list of the Fees. Such revision will not be considered changes to the Agreement (Clause 21 of the Terms).

Payoma Limited is authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 (FCA register number 900217) for the issuing of electronic money.

Payoma © 2013-2023
en_USEnglish